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Terms of Service

Effective date: April 17, 2026

1. Agreement to these terms

These Terms of Service (“Terms”) govern your access to and use of the website at diamondtieragency.com (the “Site”) operated by Diamond Tier Solutions LLC (“we,” “us,” or “our”). By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Site.

Professional services (such as custom software development, consulting, or AI integration) are governed by separate written agreements (for example, a statement of work or master services agreement). If there is a conflict between these Terms and a signed services agreement, the services agreement controls for that engagement.

2. The Site vs. professional services

The Site provides general information about our capabilities. It does not constitute an offer to contract or a commitment to deliver any specific outcome. A business relationship is formed only when both parties execute an appropriate agreement.

3. Acceptable use

You agree not to:

  • Use the Site in violation of any applicable law or regulation;
  • Attempt to gain unauthorized access to our systems, other users’ data, or the Site’s underlying infrastructure;
  • Introduce malware, scrape the Site in a way that impairs performance, or use automated means to access the Site in excess of reasonable request volume without our prior consent;
  • Use the Site to harass, harm, or impersonate others;
  • Reverse engineer or attempt to extract source code or models from any demo or content except as permitted by law.

We may suspend or terminate access to the Site for conduct we reasonably believe violates these Terms or creates risk.

4. Intellectual property

The Site, including its design, text, graphics, logos, and compilation, is owned by Diamond Tier Solutions or our licensors and is protected by intellectual property laws. Except for the limited right to view and use the Site for personal or internal business purposes in connection with evaluating our services, you may not copy, modify, distribute, sell, or create derivative works without our prior written consent.

Feedback you voluntarily provide about our services may be used by us without restriction or compensation to you, except where prohibited by a signed agreement.

5. Third-party links and services

The Site may link to third-party websites or services. We are not responsible for their content, privacy practices, or availability. Your use of third-party resources is at your own risk and subject to their terms.

6. Disclaimers

THE SITE AND ALL CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF HARMFUL COMPONENTS.

Nothing on the Site constitutes legal, financial, or professional advice. You should consult qualified advisors for advice relating to your specific situation.

7. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL Diamond Tier Solutions, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SITE, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SITE OR THESE TERMS SHALL NOT EXCEED THE GREATER OF (A) ONE HUNDRED U.S. DOLLARS (USD $100) OR (B) THE AMOUNTS YOU PAID US SPECIFICALLY FOR USE OF THE SITE IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM (IF ANY). SOME JURISDICTIONS DO NOT ALLOW CERTAIN LIMITATIONS; IN THOSE CASES, OUR LIABILITY IS LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW.

8. Indemnity

You agree to defend, indemnify, and hold harmless Diamond Tier Solutions LLC and its affiliates from any claims, damages, losses, or expenses (including reasonable attorneys’ fees) arising out of your misuse of the Site, violation of these Terms, or violation of any rights of a third party, except to the extent caused by our gross negligence or willful misconduct.

9. Governing law and disputes

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. You agree that the state and federal courts located in Florida shall have exclusive jurisdiction over any dispute arising from these Terms or the Site, subject to applicable mandatory arbitration or venue rules that cannot be waived by contract.

If you access the Site from outside the United States, you are responsible for compliance with local laws.

10. General

Entire agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and us regarding the Site.

Severability. If any provision is held invalid, the remaining provisions remain in effect.

No waiver. Failure to enforce any provision is not a waiver of our rights.

Assignment. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets.

11. Changes to these Terms

We may modify these Terms at any time. We will update the “Effective date” above when we do. Your continued use of the Site after changes become effective constitutes acceptance of the revised Terms. If you do not agree, stop using the Site.

12. Contact

Questions about these Terms: info@diamondtier.solutions

These Terms are provided for clarity and do not replace advice from qualified legal counsel tailored to your business.